Refund policy

At Zumar Apparel , we want every dress you choose to bring elegance and style to your wardrobe. But if your purchase isn't quite right for your wardrobe, don't worry: our returns process is simple and hassle-free.

Deadline for Return

You have 30 days from the delivery of your order to request a return.

To be eligible, the item must be unused, in its original condition, and with all packaging included.
At Zumar Apparel, we never charge restocking fees: what you see is what you get, and that applies to our returns policy as well.

How to Start a Return

To get started, write to us at info@zumarapparel.com indicating your order number.

• The customer is responsible for return shipping costs.

• We recommend using a trackable courier service to ensure your package arrives safely.

Changes and Replacements

Would you prefer to exchange one item for another?
Simply mention it when contacting us and we'll help you find the perfect option for your wardrobe.

Refunds

Once we receive and inspect your return, we will issue a refund to your original payment method within 7 business days .

Please note that your bank or payment provider may need a few additional days to process and reflect the transaction.

Do you have any questions?

If you need more information or have any questions about returns, we're here to help. Email us at info@zumarapparel.com anytime.
You can also contact us via Instagram @zumarapparel we will also respond to your questions there!

At Zumar Apparel, we want your wardrobe to be filled with items that last beyond trends and experience timeless dresses designed for the modern day woman.